"It doesn't matter whether the required service is small or big.
If it is requested, implementation is needed regardless of the size."

The concept of concierge service dates back centuries to European royal courts and grand hotels, where dedicated professionals were tasked with attending to every need of their guests. Traditionally, a concierge ensured that every detail of a guest’s stay was perfectly managed, from securing theatre tickets to arranging private transportation. Over time, this exclusive level of service has expanded beyond hospitality to become an essential offering for individuals and businesses seeking convenience, efficiency, and luxury in their daily lives.

Today, concierge services are not only in hotels. They serve busy professionals, families, and expats who need expert assistance handling various aspects of their personal and professional lives. A concierge acts as a trusted problem solver, ensuring that every request is handled precisely and carefully.

The OnDemand Concierge journey began with a simple yet powerful idea: to help people navigate the complexities of life in the UK. The company was founded by Inessa Pobeda, an immigration specialist with over a decade of experience assisting people to move and integrate into British society. Over the years of working closely with clients, she has understood that the challenges of settling in a new country do not end with getting a visa or a BRP – people need reliable support at every stage of their journey.

It has become clear that individuals and families need more than just legal support like finding trusted professionals, managing daily tasks, or accessing exclusive services. People need a single, reliable source to handle their unique requests.

This understanding led Inessa to start OnDemand Concierge, a company built on experience, trust, and a commitment to providing the highest quality assistance. To meet the growing needs of her clients, she gathered a team of top professionals in different fields, bringing them to one place.

Today, OnDemand Concierge offers much more than moving assistance. We connect our clients with the best professionals in legal and administrative matters, property management, transportation, event planning, personal errands, and more. Each request is handled with precision and attention, ensuring our clients receive exceptional service that meets their needs.

Our mission is simple: to make life easier for those who contact us. Whether you need expert advice on residency and citizenship, planning a vacation, or need help with your daily routine, we can offer reliable solutions. At OnDemand Concierge, we take care of the details so you can focus on what matters to you.