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Hours
Monday - Friday
9:00 AM - 5:00 PM
Feel free to reach out after working hours for urgent matters.

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FAQ

Frequently asked questions

What is OnDemand Concierge, and how does it work?

OnDemand Concierge is a service that connects you with the best professionals to handle personal and business needs. Whether you require assistance with relocation, legal matters, transportation, event planning, or everyday tasks, we can offer you trusted experts to provide tailored solutions. Share your request, and we will cover the rest.

Do you personally provide the services, or do you find specialists?

Our team handles many requests in-house and offers access to an extensive network of partners to connect you with highly qualified professionals in many fields. Our role is to ensure you receive the best possible service, saving you time and effort.

How do I request a service?

To submit your request, you can contact us via our website, phone, or email. Provide details about your needs, and our team will find the most suitable professionals to assist you.  

How do you ensure quality and reliability?

We work only with professionals who meet high service standards. Our team carefully selects and monitors specialists, ensuring they have the experience, expertise, and reputation to provide outstanding service.  

Can you help with urgent, last-minute requests?

Yes! We specialise in handling last-minute and urgent requests. Whether it’s a same-day chauffeur, a last-minute booking, or emergency assistance, we will do our best to accommodate your needs quickly.  

Can businesses use your services?

Absolutely! We offer concierge services for corporate clients, including business travel arrangements, office relocation, event management, and executive assistance.

How can I trust that my personal information is secure?

We take confidentiality and data security very seriously. All client information is handled with the utmost discretion, and we work only with trusted professionals who adhere to strict privacy policies.

How much do your services cost?

Our pricing depends on the type of request and the service provider involved. We offer transparent pricing and will provide a clear breakdown of costs before confirming any service.  

How do I get started?

Contact us with your request. Our team will assess your needs, connect you with the right professionals, and ensure your request is fulfilled to the highest standard.

What areas do you cover?

We primarily operate in the UK but can arrange international services upon request. Let us know your requirements, and we will do our best to accommodate them.

Is there a membership or subscription required?

No, we do not require membership or subscription. Our services are available on-demand, meaning you only pay for the assistance you need when you need it.

Let us help you with your request today