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Legal Services
Efficient Handling of Legal Processes
We support individuals, families and companies with clear documentation and efficient handling of legal-facing processes. Our service combines practical drafting, template packs/document standardisation, and end-to-end coordination, including administrative liaison with third parties and public bodies where required.
Our Services
Individuals & Families
Personal Documentation
- Administrative correspondence to government and public bodies (including DVLA, local authorities and other agencies)
- Lasting Power of Attorney application administration and document preparation support
ACRO certificate application support
- Collationand preparation of application documents
- Submission support
- Tracking and follow-up
Businesses
Commercial Documentation & Contract Support
- Engagement letters and terms of business
- Non-disclosure agreements (NDAs) andconfidentiality documents
- Master Services Agreements (MSAs), service agreements (B2B/B2C), statements of work, schedules and relatedcommercial documentation
- Supplier, vendor and procurement documentation
- Referral, introducer and commission agreements
- Agency, cooperation and collaboration agreements
- Heads of terms and term sheets
Consultancy & contractor documentation
- Consultancy agreements
- Independent contractor agreements
- Contract administration support, including standard notice templates (renewal, termination, breach andvariation)
HR Documentation & Employment Documentation Support
- Employment documentation preparation support, including employment contract templates, offer letters, role descriptions, probation documentation, variation letters and onboarding documentation
- Workplace policies and handbook content,including disciplinary, grievance, sickness, holiday, remote working, expenses, anti-harassment, whistleblowing, confidentiality, IT use and social mediapolicies
Website & Platform Documentation
- Website terms and conditions
- Acceptable use policies
- Cancellation and refund policies
- Complaints procedures
Internal Governance
- Standard operating procedures (SOPs)
- Internal procedures and process documentation
- Approval matrices
- Registers and template suites
Trade Mark & Brand Documentation
- Trade mark application administration support, including draft preparation, filing coordination and correspondence
- Brand guidelines and brand-useper missions
- Standard intellectual property clauses and contractor IP documentation
Dispute & Complaints Support
- Draft preparation support for correspondence relating to disputes and complaints, including pre-action correspondence (for client review, approval, signature and issue)
- Settlement proposal drafts for commercial settlements and complaints resolution
- Evidence packs and chronologies for escalation
Certification, Legalisation & Formalities
- Document certification coordination
- Notarisation assistance (appointment and documentation coordination; regulated notarial services are carried out by anauthorised notary)
- Legalisation coordination (submission packs, couriers, tracking and returns)
- Certified translation coordination through independent third-party translators
Regulatory Disclaimer
OnDemand Concierge Ltd is not authorised or regulated by the Solicitors Regulation Authority. We provide document preparation, administrative support, consultancy and business support services. Where legal input is required, work may be undertaken by or in consultation with qualified solicitors engaged by the business. We do not undertake reserved legal activities.
The services described on this website comprise document preparation, administrative support, coordination and consultancy services. Nothing on this website constitutes legal advice.
Let us help you with your request today
Monday - Friday
9:00 AM - 5:30 PM
